Not long ago, the enterprise software stack felt settled—like a set of tectonic plates that had stopped moving.
Yeah, I think there is a strong distinction between them. I lot of the software we use falls into the "routing to human" category e.g. PagerDuty, Zendesk and many others.
Yeah, I think there is a strong distinction between them. I lot of the software we use falls into the "routing to human" category e.g. PagerDuty, Zendesk and many others.